What do you need help with?

You can check our online tracking for the latest information on your post. Tracking is updated throughout the day as we scan your post or parcel.

Customs

Information on receiving and customs payments for parcels outside the EU.

Security Hub

Information and tips to help customers be 'scam aware'.

General Post & Parcel FAQ's

Frequently asked questions about international shipping to changing your address.

An Post Mobile

Frequently asked questions for our services and products.

Covid-19

Information on An Post services affected by Covid-19 measures.

AddressPal

Key updates on AddressPal about customs and text messages.

Green Hub

Frequently asked questions about the An Post Green Hub.

Digital stamp

Everything you need to know about digital stamps.

Brexit FAQ's

Find out more about the changes to sending goods and receiving online shopping from Great Britain.

Top 5 FAQs

If you are expecting an ecommerce parcel from your online order, please note our staff are working hard within social distancing guidelines to get parcels delivered as quickly as possible. Some delays may occur. The fastest way to track your delivery is online. This information is updated throughout the day as we scan your delivery so please check back here later.

Didn’t find the answer you were looking for?

To see what the best way to contact us is and how long you can expect to wait until we can respond to your query, go to our Contact page.

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Services in UK, Canada and France

Welcome to your An Post account

What do you need help with?

Customs

Track and Trace

Delivery