Parcel deliveries that work for you

Our parcel lockers are free to use.

When your item is delivered to an An Post Parcel Locker you will be sent an access PIN by SMS text message. You can open the locker containing your item by entering the number on the screen at the locker bank.

Lockers are subject to the opening hours of their location. In areas with 24/7 access, they are open around the clock.

A list of Parcel Locker locations can be found here.

If your item doesn’t fit in a Parcel Locker, the postal operative will bring it back to the delivery depot and we will notify you of this.

Your item will be held in the locker for 48 hours after delivery. We will notify you 24 hours before your item is due to be removed and taken back to the delivery depot.

Items that are not collected within 48 hours are taken back to our delivery depot where they will be held for collection for a further five days. You can collect your parcel from the depot by bringing along photographic ID and the notice we sent you advising you of its removal.

If your item is not in the expected locker, check to see if we notified you of its removal to the delivery depot because 48 hours had passed. If this is not the case, please contact our Customer Service team on 353 (1) 705 7600.

Items sent through An Post Parcel Lockers should be delivered in one to two working days in Ireland and international items should take three to seven working days for delivery.

You can find out more about Parcel Lockers by contacting Customer Services here or at 353 (1) 705 7600 between 9am and 5.30pm, Monday to Friday.