How do I package my item(s)? If you're returning an item, it should be packed correctly in suitable packaging. If you use the original packaging, make sure to remove any delivery labels. If it isn't possible to use the original packaging, simply pack your item securely, ideally with packaging that will be weatherproof. Follow our simple tips guide on preparing your parcel for postage. Is it free to sign up? Yes, it is free and easy to sign up! If I am returning multiple orders from the same retailer, should I package them together? Yes, the items can be packaged together as long as they don’t exceed the maximum size and weight dimensions. How long will it take my returns to reach the retailer? Returns in the Republic of Ireland will arrive with your retailer next working day following collection or drop off. Are return collections available on the weekend? Return collections are not available on the weekend they are available Monday to Friday excluding public and bank holidays and An Post non-service days. What happens if the retailer I want to return to is not listed? If the retailer you are returning to isn't listed you can still make a return if you know their address. Follow this link to purchase a postage label.