Switching your number
Switching a bill pay number to An Post Mobile is easily done. We will need to verify that the number you want to move is active and that you own it, and we will also need your Account Number (this will be on your last bill).
An average mobile subscriber uses 10.2GB per month (Comreg Q4 2020 Report). With 50GB data allowance every month An Post Mobile’s Fair Usage Policy represents a very generous amount of data.
An Post Mobile’s Fair Usage Policy is also there to ensure that everyone has equal access to high-speed mobile internet. As numerous devices can be using the same access point to deliver internet, during peak times that access point can be under a lot of pressure to perform. To ensure everyone is receiving the same speed and no one user is causing the service to bottleneck and slowing it down for others, our Fair Usage Policy comes into play.
To get the An Post Mobile Data/Internet settings for your phone go to Data-Internet-Settings.
General Questions
Factors that affect Data Speeds:
Geography (signal can be obscured by mountains, hills, forests),
Buildings (large buildings obscuring the signal),
Distance from a mast (the further you are from a mast, the lower the data service connection will be),
Your device (if your mobile phone does not support 4G, you will not be able to achieve the higher 4G speeds),
Crowds (high call and usage due to crowded areas might cause data speeds and voice calls to get worse)
Setup auto top-up
To get your An Post Mobile Credit Balance simply type in *200# and then press the call button (usually with the green phone icon) and you’ll see your remaining credit on the screen. Or, if you like, you can hear your balance by calling 1747.