Delivering successfully in a digital world

The rapid growth of technology has created challenges but also opportunities for our business as communication moves online and we rapidly head towards a cashless society.

As the digital world closes one door on our mail business with e-substitution, it opens another with the world of eCommerce. We're changing from one world to another, requiring us to make bold strategic moves to become a sustainable, profitable business.

One company, two businesses

We have restructured our company into two world-class businesses, An Post Mails & Parcels and An Post Retail, each with its own talented team and agreed long-term strategy.

Mails & Parcels

Our Mails & Parcels business is rapidly growing our eCommerce and mail marketing businesses, offsetting declining mail volumes, while still delivering the highest quality postal service to every home and business in Ireland.
We want to play a full role in Irish economic life as the backbone of eCommerce, making sure that communities across Ireland have the same access to goods as in major world cities.

Retail

We already manage more cash than any other organisation in Ireland and will seek to diversify and grow our financial and retail services while providing a trusted gateway to government services for our customers, both online and in person.

We aim to re-invent the post office network so every town and major village in Ireland has a modern post office, providing the financial technology services our customers need in a cashless society. We are committed to digital transformation and brand rejuvenation so we can offer customer-centred competitive services.