Postbox drop off: a new way to send your items

Postbox drop off is a convenient way to drop off your prepaid tracked items at participating An Post postboxes. Using the An Post app, you can find a Postbox drop off location near you, scan your item using your phone and drop it into the postbox. We’ll then keep you updated with tracking in the app as your item moves through our network.

Open the An Post app and select Postbox drop off. From there, you can search for participating postboxes near you by location and choose your preferred drop off point.

The app will also show you the collection time for your selected postbox.

Once you’ve selected your Postbox drop off location in the An Post app, simply:

1. Confirm you've selected the correct postbox in the An Post app.
2. Scan the barcode on your prepaid tracked item using your phone or enter the tracking number manually.
3. Check your item details in the app.
4. Place your item in the postbox and confirm your drop off.

That’s it! Your drop off will be recorded and you can follow your item through tracking in the An Post app.

Yes. If you have multiple prepaid tracked items to send, you can add and review your items in the An Post app before dropping them off at your selected postbox. This makes it easier if you have multiple items ready to send as you don’t need to start the Postbox drop off journey again for each item.

Postbox drop off is available for prepaid tracked items that fit through the opening of a participating postbox. Postbox openings vary in size depending on the type of postbox. Please see the dimensions below:

• Old wall box: 155mm × 55mm
• Pillar box: 240mm × 50mm
• Pedestal box: 240mm × 45mm
• Addison pedestal box: 280mm × 50mm or 265mm × 45mm
• Lamp box: 200mm × 45mm

Please make sure your item fits comfortably through the opening before dropping it off. Do not force items into the postbox, as this may damage your packaging. If your item is too large, please bring it to your nearest Post Office instead.

 

There’s no additional charge for using Postbox drop off. Your item must already be prepaid and tracked, with the assigned An Post label printed and attached before you drop it off.

Yes. You can use Postbox drop off to return your online shopping, provided your return is prepaid and tracked, the assigned label is printed and attached to your item, and it fits comfortably through the opening of a participating postbox. Book a return here.

Yes. You can continue to post stamped letters and cards in An Post postboxes as normal. Postbox drop off is an additional service for prepaid tracked items at participating postboxes.