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Brexit Frequently Asked Questions

From January 1 2021, new customs rules came into effect changing how you send goods and receive online shopping from Great Britain (excluding Northern Ireland).

Brexit Online Shopping Changes

Most of the online shopping An Post delivers from retailers in Great Britain will continue to be delivered as normal to you as customs charges will be paid in advance of delivery, at point of purchase.
However for some deliveries from retailers in Great Britain, when the customs charges are not paid in advance of delivery, a customs charge will be applied before we can deliver your item.  When this happens, we will notify you of the customs charge by SMS, email or via post.
The customs payment can be made seamlessly through our customs page or at your local post office. Once the payment has been made we will deliver your item as normal.

Online Shopping Changes from 1st July

As of July 1 2021, the European Union have removed the €22 VAT exemption on goods coming from countries outside of the EU (excl. NI) and now request that all parcels coming into the EU are sent using electronic Customs data. Customs Charges (Customs Duty, Excise Duty, VAT) where applicable will be calculated/charged on Non-EU items (excl. NI)

Key information for sending and receiving

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