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Brexit Frequently Asked Questions

From January 1st 2021, new customs rules mean there will be changes to how you send goods and receive online shopping from Great Britain (excluding Northern Ireland).

Brexit Online Shopping Changes

As Brexit changes processes for all Great Britain online retailers there could be delays with orders in January as the changes are put in place.

Most of the online shopping An Post delivers from retailers in Great Britain will continue to be delivered as normal to you as customs charges will be paid in advance of delivery, at point of purchase.
However for some deliveries from retailers in Great Britain, when the customs charges are not paid in advance of delivery, a customs charge will be applied before we can deliver your item.  When this happens, we will notify you of the customs charge by email or via post.
The customs payment can be made seamlessly through our customs page or at your local post office. Once the payment has been made we will deliver your item as normal.

Key information for sending and receiving

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