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Strategic Account Manager 

Role Purpose

Reporting to the Strategic Mail and Government Account Lead, the Strategic Account Manager will work closely with a number of An Post Commerce’s strategically important customers and partners to meet their ongoing business requirements with particular emphasis on maximising wallet share within the relevant customer portfolio. While this is largely a role servicing existing customers it will also include selling to new prospective customers. There is also an expectation for the candidate to be truly entrepreneurial in nature. The successful candidate will work to strict revenue targets. Experience selling to C suite is also a pre requisite. Ability to adapt to new market conditions is an important consideration with this role and willingness to pivot as An Post transforms to meet ever changing market conditions. 
The Strategic Account Manager will plan, direct and control all activity to achieve and exceed agreed sales and profit objectives and to maximise financial returns within his/her designated customer portfolio.  This is to be achieved whilst improving the competitive position and reputation of An Post Commerce within the market place.


  • Meet or exceed annual sales targets as set by the Strategic Mail and Government Account Lead, aligned to the An Post Commerce Budget. 

  • Maintain awareness of competitor activity particularly within your assigned customer portfolio. Recommend action and intervention as appropriate.

  • Identify and develop business opportunities which deliver / generate incremental revenue and profit streams.

  • Implement correct on boarding process for new/additional business to ensure relevant business unit/ functions are aware of their needs.

  • Develop and maintain powerful business relationships with key decision makers within each strategic account and work with business unit/ functions to ensure their requirements can be facilitated.

  • Create and maintain records and reports on customers, market activity and action planning within accounts/market sector using An Post Commerce’s CRM system.

  • Present relevant sales updates, revenue reports and forecasts to the Sales management team in a timely manner, ensuring that management are kept informed of status of accounts within your portfolio.

  • Manage and represent the Team on various projects, as required.

  • Demonstrate An Post Values and behaviours in your day to day work and address behaviour that supports/ conflicts with them.

  • Some international travel may be required.

Knowledge, Experience and Skills

You will be a dynamic sales professional with at least three years’ trade experience and experience of selling and negotiating at a senior level.  A proven track record of success in major sales and contract negotiations with large corporate customers, presenting to c-suite and knowledge of the markets that An Post competes in is key.  You will have excellent organisational and influencing skills with the ability to gain commitment.  You must demonstrate commercial acumen and business awareness and be self-motivated and capable of working on your own initiative. Ability to work at a fast pace is key. A full clean driving licence is essential.

Critical Competencies

(The following competencies are essential to the delivery of results and/or to superior performance in this role) 

  • Building & maintaining relationships

  • Commercial awareness

  • Customer & Quality Focused

  • Strategic thinking

  • Attention to detail

About the Benefits

In addition to a highly competitive remuneration package we offer access to the following:

  • An Post Company Medical Scheme

  • An Post Pension Scheme

  • PRIP Bonus Scheme

  • Paid Maternity Leave

  • Paid Paternity Leave

  • An Post Employee Assistance Programme

  • Digital gym with daily scheduled workouts

  • Secure on-site bicycle parking & Cycle to Work Scheme

  • Tax Saver Travel Pass

  • City centre location

  • Hybrid Working

How to Apply?

We welcome all interested candidates to submit a detailed CV to by 5.00pm on 10th December 2023.
At An Post we appreciate the value that diversity brings and believe our workforce should be reflective of the customers and communities we serve. That is why we actively welcome applications from people from all backgrounds, and do not discriminate based on gender, age, race, religion, marital status, sexual orientation, disability, membership of the Travelling community, or family status. An Post is committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process, or have questions relating to accessibility, please contact us via the details at the top of this page.

About An Post

An Post is one of Ireland’s leading organisations, offering financial and postal services as well as being a trusted gateway to government services. We are transforming from the old world of traditional letters and cash to the new digital world of e-commerce parcels and financial services. An Post’s core purpose — to act for the common good, improving the lives of people in Ireland, now and for generations to come — is aligned with the United Nations Sustainable Development Goals, putting sustainability at the centre of everything we do. Corporate Social Responsibility plays a pivotal role at An Post as we focus on developing long-term sustainability. Diversity and Inclusion are also embedded in our strategy, as we continuously evolve to be representative of our employees and the communities we serve. Visit our website to read more about our strategy and our progress today!

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