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International and roaming rates

Travelling by SEA and AIR

Please note when you are travelling by SEA or AIR that roaming rates apply in International Airspace and International Waters and are not covered by EU Roaming Regulation.

When travelling by Sea or Air roaming rates are considerably higher than standard roaming rates where your connection is provided by Satellite. You will receive a text with the applicable charges when travelling by Sea or Air and your connection is via Satellite. To stop roaming when travelling by sea turn on Flight Mode on your device. To resume roaming switch Flight Mode off. 

How do I Access Voicemail Abroad?

In most countries you can dial 171 to hear your Voicemail, just as you do at home. However, if this does not work then dial your international mailbox number by dialling a 5 after the 87 prefix (e.g. + 353 87 5 123 4567).  When you hear your greeting press the * Key.

How do I Top Up while Abroad?

Best practise would be to Top Up your phone before you travel to ensure you have enough credit for calls and texts while travelling. If you do find yourself needing more credit you can use one of the following Top Up options:

Online Top Up: You can buy call credit and Add On’s using your Credit or Debit card online  Top Up Online Now

Direct Top Up: You can ask family or friends to apply a Direct Top Up to your account. This can be done through the Post Office and the credit is applied directly into your account.

How do I get in touch with An Post Mobile when I'm abroad?

When you are abroad, you can call An Post Mobile customer care on +353 17057700. Email: care@anpostmobile.ie

Making an International Call with An Post Mobile

International calls are not covered within the An Post Mobile Unlimited €18/€15 Plans. In order to make international calls you must purchase ADD ON GENERAL CREDIT or an INTERNATIONAL BUNDLE. 

You can Top up and purchase Add Ons here : https://www.anpost.com/Mobile/Top-up-Online

Please see the details of the charges for making international calls from Ireland with An Post mobile, outlined below.

International and roaming rates

When calling from Ireland

You have the option to buy international add-on minutes to keep in contact with loved ones overseas. 100 or 400 international minutes: when calling from the Republic of Ireland to a mobile or landline number in another country. This add-on will expire after 28 days after purchase. Any unused minutes will expire if not used within the time period. Minutes can be used for voice calls to landlines, mobiles and other numbers using an international prefix (e.g. UK 0044)
 
Included countries, when calling from the Republic of Ireland to: Albania , Anguilla, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Bermuda, Brazil, Bulgaria, Caman Islands, Canada, Chile, China, Croatia, Cyprus, Czech Rep, Denmark, Dominica, Dominican Republic, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Grenada, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Israel, Italy, Jamaica, Japan, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Moldova, Montenegro, Montserrat, Netherlands, New Zealand, Nigeria, Northern Ireland Landlines (048 prefix), Norway, Pakistan, Palestinian Territory Occupied, Peru, Philippines, Poland, Portugal, Province of China, Puerto Rico, Romania, Russian Federation, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Ukraine, United Kingdom, United States, US, Vietnam, Virgin Islands.
 

EU Roaming

When roaming in the EU ( and also in the UK) you can ‘roam like home’ and use calls, texts and data from a bundle (plan) as if you were in Ireland (subject to our Fair Use Policy**). Out of bundle rates when roaming in the EU are:

Region & Country

Call any mobile or landline

Receiving a call

Sending a text

Receiving a text

EU

min 60 sec charge

€0.30c 

Free

€0.15 per 160 chars

Free

 

Austria, Belgium, Bulgaria, Croatia Cyprus, Czech Republic, Denmark, Estonia, Finland (including Ahland Islands), France (including Martinique, Guadeloupe, Saint-Martin, French Guyana, Reunion, Mayotte), Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal (including Madeira, Azores), Romania, Slovakia, Slovenia, Spain (including Canaries, Cueta, Melilla), Sweden, Switzerland, Vatican. 

**Fair Use Policy when roaming in the EU: a Fair Use Policy limit of 25GB data and 250 minutes and texts per month applies to all plans, including the €15 Unlimited Plan. If you need to contact Customer Care on this please call 0818 789 789 (from overseas call +35317057700).

Mobile Data - Republic of Ireland & EU Roaming €0.16 per MB any time.

UK (including Gibraltar, Guernsey, Isle of Man, Jersey)

You can use you data, calls and texts when roaming in the UK subject to our Fair Use Policy**.

**Fair Use Policy when roaming in the UK: a fair Use Policy limit of 25GB data and 250 minutes and texts per month applies to all plans, including the €15 Unlimited Plan. If you need to contact Customer Care on this please call 0818 789 789 (from overseas call +35317057700).

Roaming outside the EU

Below are the rates on calls, texts and data when roaming outside the EU.

Note: until further notice the EU roaming rates apply when travelling in the UK. 

Region & Country

Call any mobile or landline

Receiving a call

Sending a text

Receiving a text

North America

min 60 sec charge

€1.50
per minute

€1.50
per minute

€0.30
per 160 chars

€0.30
per 160 chars

 

Canada, USA
Mobile Data  €6.15 per MB any time
 

Region & Country

Calling any mobile or landline

Receiving a call

Sending a text

Receiving a text

Other Countries

min 60 sec charge

€2.00 (Worldwide)
per minute

€2.00
per minute

 €0.30

per 160 chars

€0.30
per 160 chars

 

All other countries.
Mobile Data  €6.15 per MB any time

International calling abroad

You can now add international minutes to your plan and stay connected with your loved ones overseas without breaking the bank. You have the option to buy international minutes, with two choices available: 100 international minutes for €5 or 400 international minutes for €15.

To

Calls to landlines

Calls to mobiles

Text

EU

€ 0.23
per minute

€ 0.23
per minute

€ 0.07
per 160 chars

 

Austria, Belgium, Bulgaria, Croatia Cyprus, Czech Republic, Denmark, Estonia, Finland (including Ahland Islands), France (including Martinique, Guadeloupe, Saint-Martin, French Guyana, Reunion, Mayotte), Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal (including Madeira, Azores), Romania, Slovakia, Slovenia, Spain (including Canaries, Cueta, Melilla), Sweden, Switzerland, Vatican.
Mobile Data  €6.15 per MB any time
 

To

Calls to landlines

Calls to mobiles

Text

Band 1

€ 0.50
per minute

€ 0.50
per minute

€ 0.20
per 160 chars

 

Albania, Andorra, Armenia, Australia, Azerbaijan, Belarus, Bosnia-Herzegovina, Canada, Faroe Islands, Georgia, Kazakhstan, Kyrgyzstan, Macedonia, Monaco, Moldova, New Zealand, Russia, San Marino, Tajikistan, Turkey, Turkmenistan, USA, Uzbekistan.
 

To

Calls to landlines

Calls to mobiles

Text

Band 2

€ 1.00
per minute

€ 1.00
per minute

€ 0.20
per 160 chars

Algeria, Anguilla, Antigua & Barbuda, Argentina, Aruba Burundi, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Bermuda, Brazil, Brunei Darussalam, Burundi , Cameroon, Cayman Islands, China, Colombia, Congo, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Gabon, Ghana, Grenada, Guadeloupe, Guam, Guatemala, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Jamaica, Japan, Jordan, Kenya, Kuwait, Lebanon, Lesotho, Liberia, Libya, Malawi, Malaysia, Mariana Is., Mexico, Morocco, Mozambique, Namibia, Netherlands Antilles, Nevis, Nigeria, Oman, Pakistan, Palestine, Philippines, Puerto Rico, Qatar, Reunion Island, Rwanda, Saudi Arabia, Senegal, Singapore , South Africa, South Korea, Sri Lanka, St. Kitts, St. Lucia, St. Vincent & The Grenadines, Syria, Taiwan, Tanzania (Zanzibar), Thailand, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Uganda, United Arab Emirates, Uruguay, Venezuela, Vietnam, Virgin Islands, Zambia. 

To

Calls to landlines

Calls to mobiles

Text

Band 3

€ 2.00
per minute

€ 2.00
per minute

€ 0.20
per 160 chars

 

Afghanistan, Angola, Ascension, Benin, Bhutan, Bolivia, Botswana, Burkina Faso, Cambodia, Cape Verde, Central African Rep, Chad, Chile, Christmas Islands, Cocos, Comoros And Mayotte, Cook Islands, Costa Rica, Cuba, Diego Garcia, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, Gambia, Greenland, Guinea (Rep. Of), Guinea Bissau, Guyana, Haiti, Honduras, Ivory Coast, Kiribati, Laos, Liechtenstein, Madagascar, Maldives Islands, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Midway Island, Mongolia, Montenegro, Montserrat, Myanmar, Nauru Is., Nepal, New Caledonia, Nicaragua, Niger, Niue, Norfolk Is. & Antarctica, North Korea, Palau, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Is., Rodriguez Is., Samoa, Sao Tome & Principe, Serbia, Seychelles, Sierra Leone, Solomon Is., Somalia, St. Helena, St. Pierre And Miquelon, Sudan, Surinam, Swaziland, Togo (Togolese Rep), Tokelau, Tonga, Tristan De Cunha, Tuvalu, Vanuatu, Wake Is., Wallis & Futuna Islands, Western Samoa, Yemen, Zaire, Zimbabwe

Notice regarding Calls/Texts to Ukraine & Roaming in Ukraine

From the 1st November 2023, the following charges will now apply to calls and texts to Ukraine. Calls will cost €0.23 per minute and texts will cost €0.07.
Please note international calls are not covered within An Post Mobile Unlimited €18 & €15 plans. To make international calls, you can buy international minutes with two options available: 100 international minutes for €5 or 400 international minutes for €15.
                                                                                                                                  
You can Top Up and purchase Add Ons

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