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Cloud Operations Engineer

GTS Service Delivery has a requirement for a Cloud Operations Engineer to join their growing team based in Dublin.

Job Purpose

As Cloud Operations Engineer, you will be responsible for creating and maintaining cloud based solutions for IaaS, SaaS and PaaS in accordance with An Post’s Cloud Adoption Framework and security best practices.
The Cloud Operations Engineer will work collaboratively with DevOps, Solution architects and Project Management to deliver the requirements of our Digital Transformation program and Cloud strategy.


  • Optimising existing systems, building infrastructure and eliminating work through automation

  • Assist with the design, planning and delivery of native and hybrid cloud systems

  • Deployment and troubleshooting of infrastructure-as-code (Azure ARM, Terraform or similar)

  • Identify opportunities to build self-service capabilities and automate infrastructure deployments

  • Responsible for Services: Office 365 Microsoft Online Services (Exchange Online, IAM), Directory Services (AD, ADFS), PaaS and SaaS Products and other Infrastructure supporting applications.

  • Provide hands-on technical expertise in technologies and services supported by the team.

  • Ensure that technology salutation is fit-for purpose and aligned with architectural principles, standards and road-maps through working with the Enterprise Architecture team.

  • Conduct post-incident reviews and root cause analysis to help build monitoring and automation to prevent future incidents

  • Stay abreast of new cloud technologies and provide recommendations on new solutions.

Knowledge, Experience and Skills

You must have a degree in business, computer science or information systems, or equivalent qualification or experience.
A systematic problem-solving approach with a strong sense of ownership and drive, strong communication skills, and ability to talk to both internal and external parties at all levels is key. Excellent technical documentation skills and a sound knowledge of market standard processes and tools to support Disaster Recovery is required. You will be flexible and open to changing priorities and managing multiple tasks simultaneously within compressed time frames.
The ideal candidate will have an understanding of foundational Azure services such as Azure Virtual Network, Azure ExpressRoute, Azure Virtual Machines, Azure Blob Storage, Azure SQL, Azure Virtual Machine Scale Sets, Azure Backup, Azure O365, Azure Monitor, Azure Site Recovery, Bastion, Private Endpoints, Application Gateway, Front Door etc. In-depth knowledge of security and IAM/RBAC within Azure, including the management and operation of Azure NSG, Azure Key Vault, Azure AD, Azure Security Centre, Azure Policy, and Azure Management Group/Subscriptions.

Critical Competencies

• Technical/Professional Knowledge
• Problem Solving and Analysis
• Communications Skills
• Teamwork
• Flexibility

About the Benefits

In addition to a highly competitive remuneration package we offer access to the following:
• An Post Company Medical Scheme
• An Post Pension Scheme
• PRIP Bonus Scheme
• Paid Maternity Leave
• Paid Paternity Leave
• An Post Employee Assistance Programme
• Digital gym with daily scheduled workouts
• Secure on-site bicycle parking & Cycle to Work Scheme
• Tax Saver Travel Pass
• City centre location
• Hybrid Working

How to Apply?

We welcome all interested candidates to submit a detailed CV to with the role title in the subject line.
At An Post we appreciate the value that diversity brings and believe our workforce should be reflective of the customers and communities we serve. That is why we actively welcome applications from people from all backgrounds, and do not discriminate based on gender, age, race, religion, marital status, sexual orientation, disability, membership of the Travelling community, or family status. An Post is committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process, or have questions relating to accessibility, please contact us via the details at the top of this page.

About An Post

An Post is one of Ireland’s leading organisations, offering financial and postal services as well as being a trusted gateway to government services. We are transforming from the old world of traditional letters and cash to the new digital world of e-commerce parcels and financial services. An Post’s core purpose — to act for the common good, improving the lives of people in Ireland, now and for generations to come — is aligned with the United Nations Sustainable Development Goals, putting sustainability at the centre of everything we do. Corporate Social Responsibility plays a pivotal role at An Post as we focus on developing long-term sustainability. Diversity and Inclusion are also embedded in our strategy, as we continuously evolve to be representative of our employees and the communities we serve. Read more about our strategy and our progress here today!

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