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Need to track more than one item? Try our advanced tracking

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Pay Customs

Pay a customs charge

For items coming from outside the EU, Irish Revenue have applied a Customs Charge. This Customs Charge must be paid to An Post within 16 working days in order for your item to be released for delivery. A customs admin fee is also charged by An Post for customs handling of items imported from countries outside the EU. This fee is in addition to any duty or VAT payable.

Pay customs

Expecting a UK delivery?

Some parcels sent from Royal Mail are delayed following their recent cyber-attack which impacted all their IT systems. EU customs rules mean that every parcel coming from outside the EU must be sent with electronic data before it can be delivered by An Post. An Post is working extremely hard with Royal Mail to resolve these issues and deliver your parcel. There is no impact to parcels from large eCommerce retailers.

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Scam information & tips

We are aware of fraudsters sending fake emails and texts to customers pretending to be from An Post. We are asking customers to remain vigilant and be 'scam aware'. We have some information and tips in our Security Hub to help you stay safe online.

Visit security hub

Sending outside the EU

When sending packets or parcels to destinations outside the European Union, a customs declaration form must be completed in English either online using Click & Post or at any Post Office.

Customs form

Manage your deliveries

Track and manage all your deliveries and returns in one place. Assign a backup delivery location and avoid missing your An Post deliveries. Even manage and pay customs charges.

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An Post Money

Discover our new children's account for 7-15 year olds

With An Post Money Mate, it’s fun to earn, save and spend money. Children get independence. Parents retain control.

  Try it free for 3 months*

Primary School Writing Competition

'A Happier and Healthier Ireland 2030' is the theme of our writing competition which aims to highlight sustainability and how we can all play our part in making positive changes for the future. Join in on the fun and check out our exciting prizes to be won.

How to enter
How to enter

Need a secure home for your savings

State Savings has the perfect product for you, wherever you are in life’s journey.

Find out more

An Post is authorised by the Minister for Finance to provide payment services and is regulated by the Central Bank of Ireland in the provision of such services.

Rate is dependent on your financial profile and credit history. Lending criteria, terms and conditions apply.

 **Information correct as of 1st July 2021 and not subject to salary restrictions, source CCPC.ie. Standard variable rate will apply once the balance transfer promotional period ends.

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