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Deputy Head of Financial Services Compliance, Retail

Role Purpose

Reporting to the Head of Financial Services Compliance, the Deputy Head of Financial Services Compliance is responsible for overseeing and performing all Compliance governance, policy, advice, training, monitoring and assurance and reporting requirements in relation to Retail Financial Services. This position offers the successful candidate an exciting opportunity to contribute in a key strategic yet challenging role as An Post grows its presence in Retail Financial Services.


The principal responsibilities associated with the role include, but are not limited to:

  • Supporting the Head of FS Compliance in deploying, maintaining and evolving a proactive compliance risk awareness and management culture which remains relevant to the prevailing business strategy and regulatory environment.

  • Fostering and encouraging a culture of compliance in relation to An Post’s Financial Services activities and promoting awareness of compliance principles, policies, standards and regulations.

  • Contributing and participating in Board, Audit and Risk Committee, Second Line of Defence Compliance Risk Governance Committees and attending and participating in relevant First Line of Defence Governance Committees.

  • Overseeing the refresh of existing Compliance Policies for new/amended Regulator Requirements and Standards and developing new policies as required.

  • Overseeing the development of an annual risk based Compliance Monitoring and Assurance Plan and providing specialist compliance advice to ensure adherence to policies, regulations and standards.

  • Providing compliance advice and sign off for all new and amended products, supporting marketing and customer documentation.

  • Engaging with Regulators in relation the Compliance Risk Framework, Policies, new Regulations and consultation papers.

  • Overseeing the development and maintenance of a live Compliance Obligations Universe and the communication impacts of upstream (future) regulatory changes.

  • Consulting with Legal on Compliance matters as appropriate.

  • Developing and providing in consultation with HR, a Compliance Training Programme.

  • Demonstrating and driving An Post values and behaviours in your day to day work and addressing behaviour that supports/conflicts with them.

Knowledge & Experience

The successful candidate will have a professional compliance qualification or relevant third level degree with at least 5 years’ recent, proven experience in a senior role within a Compliance Function, Risk Function or other Audit Function, preferably in the financial services or insurance industries. You will have experience working in a Three Lines of Defence (3LOD) Risk Management model with a track record of delivering high quality compliance oversight across multiple products and entities.

A strong understanding of current and emerging compliance risks and practical experience of leading an effective control environment and the ability to benchmark and analyse various compliance risks is required. Ideally, you will have prior experience of preparing materials for and presenting to Audit Committee and/or board level committees.
Excellent analytical skills and the ability to communicate effectively, presenting complex details, concepts and information at the appropriate level relative to the audience is key.

You will have the ability to handle multiple competing priorities and adapt to varied decision making scenarios with undoubted and proven integrity. You are adept at building and maintaining excellent relationships across multiple business functions.

In order to secure an appointment as Deputy Head of Financial Services Compliance, the successful candidate must satisfy the Central Bank of Ireland Fitness and Probity Standards attaching to this designated Control Function role.

Critical Competencies

(The following competencies are critical to the delivery of results and/or to superior performance in this role:)

• Technical & Professional Knowledge
• Leadership
• Results Orientation
• Influencing & Gaining Commitment
• Decision Making & Judgement

About the Benefits

In addition to a highly competitive remuneration package we offer access to the following: 

  • An Post Company Medical Scheme 

  • An Post Pension Scheme 

  • PRIP Bonus Scheme 

  • Paid Maternity Leave 

  • Paid Paternity Leave 

  • An Post Employee Assistance Programme  

  • Digital gym with daily scheduled workouts 

  • Secure on-site bicycle parking & Cycle to Work Scheme 

  • Tax Saver Travel Pass  

  • City centre location  

How to Apply?

We welcome all interested candidates to submit a detailed CV to by 5.00pm on 22nd May 2024.

At An Post we appreciate the value that diversity brings and believe our workforce should be reflective of the customers and communities we serve. That is why we actively welcome applications from people from all backgrounds, and do not discriminate based on gender, age, race, religion, marital status, sexual orientation, disability, membership of the Travelling community, or family status. An Post is committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process, or have questions relating to accessibility, please contact us at

About An Post

An Post is one of Ireland’s leading organisations, offering financial and postal services as well as being a trusted gateway to government services. We are transforming from the old world of traditional letters and cash to the new digital world of e-commerce parcels and financial services.

An Post’s core purpose — to act for the common good, improving the lives of people in Ireland, now and for generations to come — is aligned with the United Nations Sustainable Development Goals, putting sustainability at the centre of everything we do. Corporate Social Responsibility plays a pivotal role at An Post as we focus on developing long-term sustainability. Diversity and Inclusion are also embedded in our strategy, as we continuously evolve to be representative of our employees and the communities we serve. Read more about our strategy and our progress today!

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