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Helping you collect your DEASP payments

If you can’t get to the post office to collect your pension or any other social welfare payment, you can now allow somebody else, known as a temporary agent, to collect it. The Temporary Agent form is available in all post offices or online, download appointment of temporary agent application form.

In addition, post offices will hold selected payments for up to 90 days, special arrangements for DEASP customers impacted by Covid-19 . For further information, please see

Post office safety measures

Post offices have implemented a number of practical measures to safeguard customers and staff including social distancing and regular cleaning of the counter and customer area. Staff are also capturing customer details directly, avoiding the need for customers to handle counter equipment such as signing pads and pens.

All post offices will designate the hours of 9am-11am on the regular Pension Friday payment days to those deemed most vulnerable and at risk in terms of Covid-19. The new arrangement will cover recipients of Pensions, Disability and Carers Payments from the Department of Employment Affairs and Social Protection.

An Post will keep all customers up-to-date through this website and via Twitter.

Post Offices Temporarily Closed:

Post Office


Alternative Post Office



Dublin 4

Woodbine Park

Co. Dublin