Providing good employment and promoting inclusivity and respect attracts the best talent and encourages people to develop their full potential. With over 9,000 employees that live in every community across Ireland, we are committed to providing all of our employees with secure careers that offer genuine fulfilment and opportunities for professional development, whatever their role or skill base.
Diversity, equity and inclusion
Diversity, equity and inclusion
We are striving to develop an inclusive workplace where everyone feels accepted, supported and valued, a place where every employee feels they belong and where our employees are reflective of the communities that we serve. To help achieve this we developed a four-pillar action plan which focuses on promoting a positive work environment through new and existing policies e.g. Dignity at Work, the introduction of a Reasonable Accommodation Passport to support colleagues with disabilities, ensuring all have equal access to opportunities and development supports and development of a career support framework to enable employee succession.
Gender
We are delighted to have maintained zero gender pay gap for a second consecutive year in 2022, demonstrating that the actions we have implemented have been effective and are key to our continued progress. Our actions are not just about the elimination of the gender pay gap, we are improving the representation of women across the business and ensuring that every employee has the opportunity to thrive at all stages of their career. You can read more about how we achieved this milestone with our positive changes in the 2022 Gender Pay Gap Report.
Ability
Currently 4.22% of our employees have disclosed a disability to An Post, which exceeds the 3% employment target for persons with disabilities that is specified by the Disability Act 2005. To help support us with our ambitions to recruit and employ more people with disabilities, in 2022 we delivered disability awareness training in collaboration with our partners, Ability Focus, as part of our commitment to bring greater awareness on disabilities across the organisation. We redeveloped our Disability and Equality policies and updated our job advertisements to include details of our revised Equal Opportunities Employer Statement and Reasonable Accommodation policies.
Intergenerational
We understand the benefits of a generationally-diverse workplace and appreciate the unique habits, behaviours and preferences that different generations have. To offer tailored support for our intergenerational employees we engaged in research to identify the challenges and nuances of having five generations working together, this will inform the actions we will take in 2023. In 2022 we continued to support 14 graduates through the second year of their graduate programme and celebrated the graduation of another 14 who had completed the programme, having started in 2020 during the pandemic.
Ethnicity
Our inclusion survey indicated that more than 71% of respondents believe employees with different cultural backgrounds are treated fairly by An Post, yet we know we are at the beginning of our journey to ensure that our employees are fully reflective of the communities that we serve. In 2022 we collaborated with Human Collective as part of Black History Month to deliver a thought-provoking session titled “One race, the human race”. The purpose of the session was to discuss true belonging and the importance of hearing from our employees from diverse backgrounds.
LGBTQ+
We actively support the LGBTQ+ community and strive to create an inclusive and diverse workforce. Our LGBTQ+ Employee Resource Group, Bród, developed a guide to enable line managers to better support LGBTQ+ colleagues, which was launched on Transgender Day of Remembrance. We are also in the process of exploring how to implement Mx titles for our employees across our internal systems and processes.
Zero hour contracts
An Post is against the excesses of the gig economy. We are committed to providing all of our employees with fulfilling, secure careers with opportunities for professional development. In 2022, we maintained our commitment to no zero-hour contracts.
The health, safety and welfare of our employees is a top priority. We continue to monitor the situation regarding Covid-19 with our Covid-19 Response Team prepared to act swiftly based upon the advice of the Government Chief Medical Officer and the HSE expert team. Despite cessation of travel restrictions in May 2022 and the easing of all pandemic related restrictions within Ireland, we continue to provide the necessary support to our employees, including the ongoing provision on demand, of Hand sanitiser, disposable face masks and anti-viral sanitising wipes and sprays.
Health and safety
Vehicles pose great risks to our drivers and the communities that they serve so in order to keep everyone safe, we train all our drivers in braking, fire safety, speeding, preventing rollaway incidents and vehicle maintenance. Through our training programmes, we are continuously improving our road safety record. As a result, we saw a 40% improvement in our Road Traffic Injury Rate, falling from 0.45 in 2021 to 0.27 per million km in 2022. Through our training programmes and awareness initiatives, we are continuously improving our road safety record.
Employee Wellbeing
We are committed to putting in the right supports to ensure that we do as much as possible to foster a happy and healthy organisation. We recognise the importance of providing regular structured wellbeing updates to address all areas of health, including the introduction of Wellbeing Wednesdays, which focuses on building work/life boundaries, managing anxiety. On World Mental Health Day, we launched a “Wellbeing Week” which offered five mental health talks every day with qualified psychologists. Additional initiatives run in 2022 to support our employees on health and wellbeing matters included: • Rolling out a number of Breast Health clinics in Dublin and Cork. • Organising an information session on the services provided by our Occupational Health Services team. • Our employees took part in an initiative for Pieta House where we completed five million steps in five days, donating €5,000 in support of this challenge. • Continuing to increase engagement with our Employee Assistance Programme, which enables access to information on lifestyle, nutrition, or digital gym sessions. There was a 20% increase in new sign ups in 2022.
Click here to read more about how we delivered on this SDG in 2022
Our talent management strategy enables our people to reach their full potential and helps An Post to build the skills and capabilities we need for the future. In 2022 we delivered 4,821 training days to 6,363 employees.
Green Institute
Following the successful launch of the An Post Green Institute in 2021, we continued to support 189 of our future leaders through our leadership and management programmes. The An Post Green Institute is part of our commitment to developing our management and leadership pipeline and includes:
Strategic leadership, mentoring, female talent acceleration support and front line manager programmes.
Our Education Support Scheme, which financially supports employees to advance their education and build their capabilities.
37 managers attended our new customised front line manager programme, Elevate.
Lean training
Our strategy is about transforming how we work and expanding our expertise by adopting lean, agile and innovative practices, whether working at home or in the office. To enable us to achieve this, in 2022 we rolled out lean management principles training to over 300 senior and middle managers in our head office. This will build capabilities and support leaders and their teams in working smarter and have:
Greater clarity on their team’s daily workload and how best to manage it.
Timely sight of problems before they become big issues.
Reduction in the time spent on non–value add tasks.
An empowered team that brings solutions and works collaboratively.
VIP Awards
This year we had our first Values in Practice (VIP) recognition awards in person at the GPO since the pandemic. Over 100 employees joined us from across the business and the country to celebrate employees who live our values. In 2022 over 150 employees were nominated and we had 24 quarterly winners. During the event one of our employees received our overall Heroic Citizen Award for saving a life. While out on duty one of our TV License Inspectors from Cork came across a women trying to help her choking child in a car. As a result of the swift action of our employee, a child’s life was saved.
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