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Tracking our progress

 

We have identified objectives and metrics to monitor our progress in relation to each of the five SDGs to which we are committed. To ensure transparency in our reporting, we have also included an indicator as to our current assessment of the likelihood of achieving the objective within the stated timeframe. This is to acknowledge the fact that many of our targets are ambitious in nature.

We have added some new metrics in 2021. No metrics have been removed since we reported in 2020. Some metrics from 2020 have been amended but this has not resulted in any restatement of prior year numbers. Where amendments have been made, the reasons are discussed in the Notes below the tables.

 

SDG 8: Decent Work and Economic Growth

Objective: No zero hour contracts within An Post

KPI 2018 2019 2020 2021 Progress
Number of zero hour contracts 0 0 0 0 Meets Expectations

Objective: Reduce employee absenteeism due to injuries year on year N1

KPI 2018 2019 2020 2021 Progress
Total Lost Time Injury Rate (per 200,00 hours worked) 5.06 hrs 5.06 hrs 3.15 hrs 4.13 Below Expectations

N1 New commitment. See details in ‘Sustainability Reporting’ on p.11 and Appendix: UNEP FI on p. 64.

Objective: Reduce road traffic accident rate year on year

KPI 2018 2019 2020 2021 Progress
Road traffic accident rate (Rate per Million Km) 0.6 accidents / Million Km 0.6 accidents / Million Km 0.566 accidents / Million Km 0.45 accidents / Million Km Meets Expectations

Objective: Strive for ISO 45001 certification at all An Post sites N2

KPI 2018 2019 2020 2021 Progress
% of sites with OHSAS 18001 certification 100% OHSAS 18001 certified 100% OHSAS 18001 certified 100% OHSAS 18001 certified 100% Meets Expectations

N2 New commitment. See details in ‘Sustainability Reporting’ on p.11 and Appendix: UNEP FI on p. 64.

Objective: Increase the proportion of women in senior management positions year on year N3

KPI 2018 2019 2020 2021 Progress
% of management positions held by women 73% Male / 27% Female 73% Male / 27% Female 65% Male / 35% Female 66% Male / 34% Female Below Expectations

N3 New commitment. See details in ‘Sustainability Reporting’ on p.11.

Objective: Reduce the mean gender pay gap N4

KPI 2018 2019 2020 2021 Progress
Year on year reduction n/a n/a 1.41% -0.16% Exceeds Expectations

N4 See ‘Health and safety’ on p.19 for further details.

Objective: Maintain minimum 5% disabled representation in workforce N5

KPI 2018 2019 2020 2021 Progress
%disabled employees 5.20% 5.20% 4.6% 4.4% Below Expectations

N5 We have amended the health and safety management metric to align with our compliance with ISO 45001, which we migrated to in 2021. This certification has replaced OHSAS 18001. 2018, 2019, and 2020 data refers to OHSAS 18001.


 

SDG 9: Industry, Innovation and Infrastructure

Objective: An Post have committed to spending €100m on sustainability capital expenditure by 2025

KPI 2018 2019 2020 2021 Progress
Sustainability capital expenditure each year €750,000 €5,000,000 €16,000,000 €2,395,000 Meets Expectations

 

SDG 11: Sustainable Cities and Communities

Objective: In rural areas 95% of the population will be within 15km of at least one post office

KPI 2018 2019 2020 2021 Progress
95% of rural population within 15km of at least one post office 95% Achieved 95% Achieved 95% Achieved 95% Achieved Meets Expectations

Objective: In urban areas 95% of the population will be within 3km of at least one post office

KPI 2018 2019 2020 2021 Progress
95% of urban population within 3km of at least one post office 95% Achieved 95% Achieved 95% Achieved 95% Achieved Meets Expectations

Objective: Offshore islands will retain their post offices

KPI 2018 2019 2020 2021 Progress
Offshore islands % retention of their post office 100% (8 offshore island post offices) 100% (8 offshore island post offices) 100% (8 offshore island post offices) 100% (8 offshore island post offices) Meets Expectations

Objective: A post office in every community of over 500 people

KPI 2018 2019 2020 2021 Progress
% of communities of over 500 with a post office 100% 100% 100% 100% Meets Expectations

 

SDG 12: Responsible Consumption and Production

Objective: Maintain zero waste to landfill N6

KPI 2018 2019 2020 2021 Progress
Primary recycling rate 85.50% 83.50% 76% 80% Getting Back on Track
Secondary recycling rate 14.50% 16.50% 24% 20% Getting Back on Track

N6 2021 did not see an increase in our women in senior management metric. However, we expect the actions outlined in ‘Diversity, equity and inclusion’ on p.15 to bring us closer to achieving this commitment by 2030.

Objective: Reduce water usage 5% annually

KPI 2018 2019 2020 2021 Progress
% reduction in water usage An Post is working to put in place a programme to reduce water usage An Post is working to put in place a programme to reduce water usage 31% reduction (800,000m3) 25% reduction Exceeds Expectations

Objective: Reduce the packaging that An Post places on the Irish market by 5% per annum

KPI 2018 2019 2020 2021 Progress
% reduction of material waste to market n/a 18% 11% 64% Exceeds Expectation

Objective: Achieve and maintain ISO 14000

KPI 2018 2019 2020 2021 Progress
Has An Post achieved ISO 14000 No Yes Yes Yes Meets Expectations

Objective: Incorporate an auditing program of our top 20 suppliers N7

KPI 2018 2019 2020 2021 Progress
Number of suppliers audited An Post is working to put in place a programme of auditing out top 20 suppliers for 2020 reporting An Post is working to put in place a programme of auditing out top 20 suppliers for 2020 reporting 29 suppliers audited 23 suppliers audited Exceeds Expectations

N7 We have amended the gender pay gap metric to align with the language in our 2021 Gender Pay Report. This does not result in any restatement of prior year numbers.

Objective: 90% of An Post tenders to include sustainability criteria as an education category where appropriate N8

KPI 2018 2019 2020 2021 Progress
% of tenders completed which should have and did include sustainability criteria New KPI for 2021 report New KPI for 2021 report New KPI for 2021 report 92% Exceeds Expectations

N8 2021 saw a further decline in our disability representation metric. However, we expect the actions outlined in ‘SDG8: Decent Work and Economic Growth’ on p.13-21 to bring us back on track in 2022.


 

SDG 13: Climate Action

Objective: Reduce carbon emissions by 50% by 2025 from 2009 baseline and to net zero from own operations by 2030

KPI 2018 2019 2020 2021 Progress
Total carbon emissions (Scope 1 and Scope 2) N9 26,363 C02 25,459 CO2 (-3.5%) 29,426 CO2 (15.4%) 28,215 CO2 (-4%) Getting Back On Track
Total energy kWh used 121,136,935 kWh 120,140,280 kWh (-0.8%) 137,289,324 kWh (14.2%) 134,696,226 kWh (-1.9%) Getting Back On Track
Emissions from road transport (Tonnes of NOx, SOx, participate matter)N10 190 tonnes 205 tonnes (+7.8%) 246 tonnes (+20%) 79 tonnes (-7.9%) Exceeds Expectations

N9 We have amended the waste metric to ‘maintenance’ to reflect the fact that this has already been achieved. This does not result in any restatement of prior year numbers.

N10 We have amended the supplier auditing metric to ‘our top suppliers’ as we have achieved this with our top 20 and have expanded this programme of activity. This does not result in any restatement of prior year numbers. See ‘Sustainable procurement’ on p.35 for further details.

Objective: Achieve calculation and reporting of Scope 3 emissions for An Post by 2020 and for An Post service providers by 2021N11

KPI 2018 2019 2020 2021 Progress
Scope 3 emissions for 1)An Post 2) An Post service providersN12 An Post is actively working towards Scope 3 emissions calculation and reporting An Post is actively working towards Scope 3 emissions calculation and reporting 4,796 tonnes 5,578 tonnes Below Expectations

N11 We have updated our sustainable procurement objective to give us greater visibility of our suppliers’ commitments. This objective replaced the 2020 objective to ‘Ensure materials are purchased from responsible sources, e.g. 100% paper FSC certified’. The new objective aims to ensure that 90% of our tenders include sustainability criteria where, in the opinion of the buyer in consultation with the evaluation team, it is proportionate and relevant to the subject matter.

N12 Scope 1 emissions are direct emissions from owned or controlled sources (e.g. fuel combustion, company vehicles). Scope 2 emissions are indirect emissions from purchased utilities (e.g. purchased electricity). The baseline year for Scope 1 and 2 emissions is 2009 and we use ISO 14064-1 methodology to calculate these. We report Scope 2 emissions using the market based method.

Objective: Reduce electricity use within buildings by 40% by 2022 from 2009 baseline

KPI 2018 2019 2020 2021 Progress
Electricity used within buildings 17,323,658 kWh 16,539,340 kWh (-4.5%) 16,422,164 kWh (-5.2%) 16,094,629 kWH (-1.9%) Meets Expectations
Renewable electricity used in buildings 100% 100% 100% 100% Meets Expectations

Objective: Replace all lighting with energy efficient lighting by 2022

KPI 2018 2019 2020 2021 Progress
% or programme complete 54% of buildings lighting replaced with energy efficient lights 57% of buildings lighting replaced with energy efficient lights 64% of buildings lighting replaced with energy efficient lights 78% of buildings lighting replaced with energy efficient lights Meets Expectations

Objective: 2000 electric vehicles by 2022N13

KPI 2018 2019 2020 2021 Progress
Total number of electric vehicles 11 166 1012 1010 Below Expectations

N13 This reduction can be attributed to a change in reporting metrics for NOx emissions, which was recommended by both our ISO 50001 and IPC auditors as being the appropriate reporting standard for us to utilise in Ireland.

Objective: 150 electric trikes by 2022

KPI 2018 2019 2020 2021 Progress
Total number of electric trikes 0 78 110 155 Achieved

Objective: Train 100% of drivers in eco-driving by 2023

KPI 2018 2019 2020 2021 Progress
% of drivers trained in eco-drivingN14 0% 10.2% 32% 62% Meets Expectations

N14 A review of Scope 3 emissions in 2021 identified that emissions from our post office network, which are not directly within the An Post property portfolio, should be included in our figures, resulting in a rise in this number.

Objective: Improve fleet efficiency metrics by 3% per annum to 2025N15

KPI 2018 2019 2020 2021 Progress
  New KPI for 2021 report       n/a

N15 Scope 3 emissions include all sources not within our Scope 1 and 2 boundaries (e.g. employee commuting, waste disposal etc) but do not include our subsidiaries.

Objective: All city centre deliveries in Cork, Galway, Kilkenny, Limerick and Waterford to be by electric vehicles by end of 2020

KPI 2018 2019 2020 2021 Progress
% deliveries by electric vehicles in selected citiesN16 0/6 Cities 1/6 Cities 3/6 Cities 6/6 Cities Achieved

N16 In the Report next year, we will be reporting on the percentage of the vehicle fleet to run on alternative fuel sources to diesel, with the objective for this to be 50% by 2025. We are updating our electric vehicle metric to better represent our move to different sources of alternative fuels within our fleet. We will not be restating prior years.


 

Sustainabilty Reporting

Objective: Extend the number of green lending propositions in the Irish market, with at least two new green lending products offered by 2025N17

KPI 2018 2019 2020 2021 Progress
Number of new propositions New KPI for 2021 report n/a

N17 Our eco-driver training is a combination of three programmes: eVan training, Pro-Drive and CPC mandatory training for C Licence holders.

Objective: Develop an deliver at least two new financial inclusion services for the community annually by 2025N18

KPI 2018 2019 2020 2021 Progress
Number of new services New KPI for 2021 report n/a

N18 New commitment. See details in ‘Fleet efficiency’ section on p.43

Objective: An Post to ranked in Top 5 for the Carbon Disclosure Project (CDP) in Ireland

KPI 2018 2019 2020 2021 Progress
An Post Carbon Disclosure Project ranking 10th 10th 12th 3rd Meets Expectations

Objective: An Post to ranked in Top 5 for International Postal Corporation SMMS Programme

KPI 2018 2019 2020 2021 Progress
An Post International Postal Corporation SMMS Programme ranking 10th 10th 12th 3rd Meets Expectations

Objective: Achieve a silver medal in the EcoVodis sustainability ratingN19

KPI 2018 2019 2020 2021 Progress
An Post EcoVodis rating New KPI for 2021 report Bronze medal Meets Expectations

N19 This objective was extended to 2021 in our 2020 Sustainability Report as COVID-19 delayed the planned extension of emission-free deliveries.

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