An Post quality improves year-on-year
1 June 2011
The result also represents a one per cent improvement on the last quarter of 2010.
“Quality improvement is a top priority for us,” says Donal Connell, An Post Chief Executive. “Our mails collection, processing and delivery staff work flat out in all conditions to get mail through to customers and we continue to makes steady, sustained improvements whilst implementing substantial change across our mails operations. A €40m investment in upgrading our processing technology is well underway in our Dublin and Portlaoise plants and we’ll continue to make steady progress towards our 94 per cent next-day target”.
Note
- An Post handles more than 2.5 million items of mail each day, all of which is processed through the company’s four national mail hubs in Athlone, Cork, Dublin and Portlaoise.
- Ongoing quality monitoring by the International Postal Corporation (IPC) continues to show An Post reaching or exceeding the targets laid down for handling incoming and outgoing international mail.
