International Registered Post to send safely overseas

Tracking for Registered Post International is available up to dispatch from the Republic of Ireland but online tracking is not available to every country.

A copy of the signature confirming safe delivery can be obtained on request from the delivering postal operator and this can then be obtained from Customer Services.

Insurance cover is provided for the declared value up to:

• €320 for post to the UK
• €150 for post to Europe
• €100 for parcels and €35 for all other items sent outside of Europe

The following items will be accepted for Registered Post but are not insured:

• Bank drafts
• Cash and coins
• Documents
• Glass and other fragile items
• Jewellery
• Passports
• Precious metals such as platinum, gold or silver

If you’re sending high-value items such as jewellery, tickets or visas to the UK, use PakSafe for secure delivery

When sending packets or parcels to destinations outside the European Union, a completed customs declaration is required and is available from your post office. We provide two customs forms:

• The CP72 for parcels or items with a value in excess of €300
• The CN22 for all other items

An Aviation Security Declaration, to ensure compliance with airline security regulations, must be attached to any packet or parcel containing goods sent within the EU, excluding Northern Ireland.

Check our list of prohibited items, including the full list of items restricted from the international postal services.

Queries about registered items can be made by:

• Completing the enquiry form for missing, damaged or delayed items
• Writing to An Post Customer Services, General Post Office, O’Connell Street Lower, Dublin 1, D01 F5P2

All enquiries must be made within six months of the date of posting for international items.

In the event that your registered item is not received by the addressee, we will compensate you subject to certain conditions.

When registering an item, you need to declare its replacement value as compensation is related to the declared value. Where no value is declared a maximum of €25.39 is payable. Compensation with regard to coin is limited to €12.70.