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Business Reply Services from An Post Commerce

Our range of Business Response Services lets your customers respond to you quickly and easily.

Do you want to speed up your bill payments, get new orders or collect information? Our range of Business Response Services lets your customers respond to you quickly and easily. You pay the postage but only for the responses you receive, making it cost effective for you.

Maximise responses

Improve customer recognition

Build a marketing database

What are the An Post Commerce business response services?

An Post Commerce have a range of business response services depending on your needs:

  • Business Reply lets you supply your customers with specially-approved pre-printed prepaid envelopes, cards or labels. This allows your customers to post back their response during a promotion or advertising campaign. It can be included with invoices allowing your customers to pay by return post

  • Freepost allows you to provide your customers with a pre-approved address, enabling you to include a response mechanism in press ads

  • Vanity Freepost lets you design your own personalised response address, unique to your business. The address can be used in press, TV or radio advertising, making it easier for customers to remember so they are more likely to respond

  • PostAim helps you build the perfect marketing database by allowing you to include a response mechanism in your mailing to let your customers respond easily

How does the business reply service work?

  1. Download an application form and return it us

  2. Remember to include a printed proof of your proposed design. You can download some sample formats 

  3. Include the appropriate licence and deposit fee

Business reply service costs

We charge an annual licence fee of €165.00 plus a deposit relating to anticipated volumes, subject to a minimum deposit of €82.50.

Looking for overseas customers?

If you want to target overseas customers, find out more about our International Business Response Service.

Find out More

Business Response Service rates

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For parcels weighing more than 2kg, please see our Standard Parcel rates.

The following table allows you to see how much the licence fee is depending on the month you open your Business Response Service account.



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Do you have any questions?

For more information on all your posting needs, get in touch with an Account Manager who will find the best postage option for you and your business.

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