Registered Post for added security

In the event that your registered item is not received by the addressee, An Post will compensate you subject to certain conditions.

When registering an item, you need to declare its replacement value as compensation is related to the declared value. Where no value is declared a maximum of €25.39 is payable. Compensation with regard to coin is limited to €12.70.

Learn more about our range of international delivery services including International Registered Post.

Learn more about our size and weight guidelines and get some tips about preparing your parcel for postage.

Queries about registered items can be made by:

• Completing the Missing, Delayed or Damaged form
• Writing to An Post Customer Services, General Post Office, O’Connell Street Lower, Dublin 1, D01 F5P2

All enquiries must be made within one month of posting for items sent within Ireland.

Check An Post’s list of prohibited items, including the full list of items restricted from the postal services.

Although cash is accepted, it is not covered by insurance under the Foreign Registered Post service. An Post recommends you avoid sending money by post and offers a range of other services to transfer money securely.

Insurance cover is provided for the declared value up to €320 for post to Ireland and the UK.

Additional insurance is available for items posted within the Republic of Ireland. A charge of €4.50 is applicable for cover up to €1,500 and a charge of €5.50 for cover up to €2,000.

The following items will be accepted for Registered Post but are not insured:

• Bank drafts
• Cash and coins
• Documents
• Glass and other fragile items
• Jewellery
• Passports
• Precious metals such as platinum, gold or silver
• Vouchers with a monetary face value