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How to set up an admin user as eCommerce Hub

20 May 2022

The Admin user in eCommerce Hub allows you to create and manage the users within your company.

  • When a user is set as an admin, this user can manage others by clicking 'Setup' in the Menu bar on the left, then 'Company Setup', and 'User Management'.
  • Within this page, the admin user can create and/or manage other users by clicking the 'Add New' button on the right hand side.
  • When creating a new user, the admin is required to input the email address (which is also used as the username), and first and last names. The phone number is optional here.
  • Once the details are entered, click 'Save'
  • When editing a user, the admin can change the role to either Member or Admin. (Useful if there is a requirement for multiple admins for holiday cover etc.
  • The admin can also change the names and phone number or other users, but the username and email address cannot be changed once created. If any changes are made, ensure to click Save on the bottom right.
  • The admin can also send the reset password emails from within this page for other users by clicking 'Send Reset Password Email'

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