eCommerce Hub Default Values

9 June 2021

In eCommerce Hub, we can set default values for some fields in your shipment information.
 

• The way they work is when your order is imported with an empty field or “0" as the value, if there is a default value set up for that field, we will only then populate it.
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• You do not have to use all of the below fields. You can use whichever are relevant to your setup.
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• Our customers most often set contact phone number and contact email address default values as a lot of carriers will throw errors if they are not present.
  • Contact email address
  • Contact phone number
  • Contact mobile number
  • Dimension unit (cm/mm)
  • Package height
  • Package width
  • Package length
  • Weight unit (kg/g)
  • Item weight
  • Item value
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• If you would like us to set up default values for you, please contact your account manager.