Currency Card support
Who do I contact if I have a problem with my card?
We provide free 24-hour global assistance so you can get in touch with Customer Services at any time, 365 days a year on the following free to call Card Services numbers:
| Country |
Free phone number* |
| Argentina |
0800 666 0026 |
| Australia |
1800 098 231 |
| Austria |
0800 293 724 |
| Bahamas |
1800 389 0523 |
| Belgium |
0800 77 228 |
| Brazil (from landline) |
0800 892 3560 |
| Brazil (from mobile) |
+55 21 3956 9200 |
| Bulgaria |
800 116 1169 |
| Czech Republic |
800 143 722 |
| Chile |
123 0020 7887 |
| China (North) |
10 800 712 2683 |
| China (South) |
10 800 441 1345 |
| Costa Rica |
800 015 0605 |
| Croatia |
0800 223 179 |
| Cyprus |
800 96 361 |
| Denmark |
808 84 857 |
| Dominican Republic |
1888 156 1388 |
| Estonia |
800 011 1359 |
| Finland |
0800 918 279 |
| France |
0800 916 940 |
| Germany |
0800 181 4595 |
| Greece |
00800 4413 1532 |
| Hong Kong |
800 966 321 |
| Hungary |
0680 018 878 |
| Iceland |
800 98 78 |
| India |
000800 100 7960 |
| Indonesia |
1 803 0441 1368 |
| Ireland |
1800 535 564 |
| Israel |
180 943 1521 |
| Italy |
800 789 525 |
| Japan |
00531 780 221 |
| Latvia |
800 03 736 |
| Lithuania |
880 031 068 |
| Luxembourg |
800 28 166 |
| Malaysia |
1800 814 933 |
| Mexico |
01800 123 3480 |
| Monaco |
800 93 677 |
| Netherlands |
0800 023 3935 |
| New Zealand |
0800 444 691 |
| Norway |
800 14 326 |
| Philippines |
1800 1442 0143 |
| Poland |
00800 441 2460 |
| Portugal |
800 880 501 |
| Puerto Rico |
1 877 465 0085 |
| Russia |
810 800 2500 2044 |
| Singapore |
800 441 1379 |
| Saudi Arabia |
800 844 2790 |
| Slovakia |
800 001 684 |
| South Africa |
0800 982 674 |
| South Korea |
00798 4434 1279 |
| Spain |
900 958 973 |
| Sweden |
020 796 949 |
| Switzerland |
0800 834 918 |
| Taiwan |
0080 104 4292 |
| Thailand |
001800 442 212 |
| Trinidad & Tobago |
1 800 203 0194 |
| Turkey |
00800 4463 2089 |
| United Kingdom |
0800 056 0572 |
| Uruguay |
000 413 598 3672 |
| USA / Canada |
1 877 465 0085 |
| Venezuela |
800 100 8565 |
| Other countries |
+44 207 649 9404** |
* There may be a charge for calls to these numbers, if phoning from a hotel or mobile phone.
** Please remember to add the international prefix of the country you are in at the beginning of this number (in most cases this is 00, for example 0044 207 649 9404). Calls to this number are not free of charge.
There may be a charge for calls to these numbers, if phoning from a hotel or mobile phone.
Find out what to do if you need to make a complaint or what to do if your card is lost, stolen or damaged.