Fraud is where a person is financially cheated by another person. Fraud occurs when an individual (fraudster) misleads another individual (victim) by persuading them to do/or not do something that results in financial loss.
Be alert if you receive a phone call out of the blue from someone claiming to be from An Post. They may claim to be calling from the fraud department and claim your account has been compromised. They may ask for your bank details in order to prevent future fraudulent transactions. Do not share any details.
Remember, we will never call, email or text you asking for your bank account or card details, user ID, PIN number, internet password. Never share authorisation codes that have been sent to you by text with anyone, even if that person says they’re calling from An Post.
An Post will not send you an SMS with a clickable link to input your details, they only send SMS for informational purposes. Fraudsters have been able to clone mobile numbers used by An Post or other financial institutions to send you SMS messages so never assume the message is from us.