Elderly Man

Living with dementia

Living with dementia can make managing money and everyday financial tasks more challenging. At An Post, we want to support you to continue to manage your finances as independently as possible and get the right support when you need it. 

How everyday banking may be affected: 
Dementia affects everyone differently. Some financial tasks may become more difficult, such as: 
  • Remembering PINs, passwords or account details
  • Keeping track of bills or payments
  • Understanding financial information
  • Making some financial decisions 
Needing help with some decisions does not necessarily mean that you are unable to make other decisions. Capacity relates to the particular decision being made at a particular time. 

Things you can do to help stay in control of your money
Here are some simple steps that can make managing your money easier: 
  • Keep important financial information and documents in a safe and secure place
  • Check your account statements regularly for transactions you don't recognise 
  • Take your time when making financial decisions 
  • Be cautious if someone unexpectedly asks you for money or your account information 
  • Talk to someone you trust if you are unsure 
  • Think about what support you might want in the future and plan ahead
Planning ahead 
You may want to appoint someone to make decisions on your behalf if you are finding it difficult to make certain decisions. While you still have the capacity to make your own decisions, talk to your solicitor about an Enduring Power of Attorney. This only comes into effect when you lose capacity. 

When the time comes that you require support making decisions, the person acting on your behalf will have to apply to the Decision Supports Service (DSS) to have the Enduring Power of Attorney put in place. Once registered, this can be shared with An Post and we can have it noted on your account that a third party has been appointed to act on your behalf. 

The Decision Support Services provide more information about Enduring Power of Attorney.