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Regional Sales Managers, Retail Directorate 

2 Vacancies: Munster Region & West/North Region

Role Purpose 

Reporting to the Head of Omni Channel Sales, the Regional Sales Manager will work with contracted and branch post offices. Your primary goal will be to drive the commercialisation of the network, maximising all selling opportunities. You will be someone who drives culture and puts the customer at the centre of all that you do. You will work with postmasters and branch managers, setting sales targets and supporting in-office activity and behaviour to enhance the customer experience and maximise every sales opportunity. 


The principal responsibilities associated with the role include, but are not limited to:
  • Setting sales targets for each office in your region while ensuring buy-in from branch managers and postmasters.
  • Analysing sales data to identify opportunities and translate into clearly identifiable sales objectives.
  • Reporting to senior management on sales generation activities & results against plan.
  • Identifying both struggling and successful sales initiatives and exploring ways to improve on sales metrics.
  • Managing the branch office P&L to control costs and maximise revenue generation.
  • Driving customer care and fully utilising the CX ‘Voice of the Customer’ programme data to enhance the customer experience in your region.
  • Demonstrating An Post values and behaviours in your day to day work and address behaviour that supports/ conflicts with them. 

Knowledge and Experience

You will have a minimum of 5 years’ relevant experience in a sales management role with proven experience managing and coaching teams in a high paced sales and/or retail operational environment, driving and developing a culture of high-performance. You have a track record of consistently achieving sales targets and have demonstrable understanding of sales channels within the retail environment. Experience carrying out multiple business development campaigns, across multiple sites is essential. The ability to make decisions using data combined with very strong analytical and reporting skills enables you to identify and present data-driven actionable insights and craft plans to deliver on these goals.

You are capable of effectively prioritising tasks and managing time, having an entrepreneurial and pro-active mind-set with the ability to work on your own initiative. Excellent interpersonal skills and the ability to develop effective working relationships with external partners (postmasters) are critical to success in this role, ensuring that your stakeholders have a thorough understanding of all initiatives being rolled out. You have a collaborative leadership style and build strong, trusted relationships. You are commercially aware with a thorough knowledge of An Post products and services. A full clean drivers licence is essential.

Critical Competencies

The following competencies are essential to the delivery of results and/or to superior performance in this role:

  • Communications

  • Influencing & Gaining Commitment

  • Attention to Detail

  • Results Orientation

  • Perseverance/Resilience 

About the Benefits

In addition to a highly competitive remuneration package we offer access to the following: 

  • An Post Company Medical Scheme 

  • An Post Pension Scheme 

  • PRIP Bonus Scheme 

  • Paid Maternity Leave 

  • Paid Paternity Leave 

  • An Post Employee Assistance Programme  

  • Digital gym with daily scheduled workouts 

  • Secure on-site bicycle parking & Cycle to Work Scheme 

  • Tax Saver Travel Pass  

  • City centre location  

How to Apply? 

We welcome all interested candito by 5.00pm on 21st February 2022. Candidates should clearly indicate the region(s) that they are interested in applying for (in order of preference) on their application.

An Post is an equal opportunity employer, celebrating diversity and championing inclusivity. If you require any reasonable accommodations to assist you in participating in the employee selection process, please simply let us know. We heartily encourage all interested parties to apply! 

About An Post 

An Post is one of Ireland’s leading organisations, offering financial and postal services as well as being a trusted gateway to government services. We are transforming from the old world of traditional letters and cash to the new digital world of e-commerce parcels and financial services.

Our Retail Business already manages more cash than any other organisation in Ireland and we will continue to diversify and grow our financial and retail services for our customers, both online and in person. We aim to re-invent the post office network so every town and major village in Ireland has a modern post office, providing the financial technology services our customers need in a cashless society. We are committed to digital transformation and brand rejuvenation so we can offer customer-centred competitive services.

An Post’s core purpose — to act for the common good, improving the lives of people in Ireland, now and for generations to come — is aligned with the United Nations Sustainable Development Goals, putting sustainability at the centre of everything we do. Corporate Social Responsibility plays a pivotal role at An Post as we focus on developing long-term sustainability. Diversity and Inclusion are also embedded in our strategy, as we continuously evolve to be representative of our employees and the communities we serve. Learn more about our annual reports, sustainability efforts and equality initiatives.   

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