Technical Support Specialist, Data & Analytics – An Post GTS
The GTS Data & Analytics Solutions team are responsible for the maintenance and development of our data warehousing, data analytics & data science systems and business solutions.
The team ensure that our data warehouse is up to date containing the latest data from multiple operational systems and our application systems are available for use. In addition, the team work to enhance the solutions working alongside key vendors and business colleagues.
This role will work alongside existing team members and provide technical support for ETL, dashboard and data visualisation operations and changes. This will include both support and project related activity.
- Provide support for data warehousing ETL operations/dashboards/data visualisation and respond to issues as they arise.
- Work alongside team members to complete change requests/project tasks in our data warehouse, dashboards and reporting.
- Develop & maintain expertise in underlying data warehousing technologies and business data.
- Complete systems management/monitoring tasks as directed & work with team to maintain compliance with data and systems governance activity.
- Assist team in writing technical and end-user documentation.
Knowledge & Experience
The ideal candidate will have a relevant third level qualification and at least 2 years’ experience of Data Warehouse/Data Analytics Technologies in a production environment. Ideally, you will have experience and knowledge of Oracle Data Warehousing/Visualisation & Data Science Technologies including PL/SQL, Oracle Data Integrator (ODI), Oracle Analytics (OAC/OAS) or Oracle OBIEE, together with excellent Data Analytics and organisational skills.
Experience in relevant systems support/development technologies will also be an advantage (Oracle Database, Oracle APEX, Python).
You will have excellent communication and team working skills and be quality focused, with past experience of ensuring delivery of excellent customer service.
Critical Competencies: (The following competencies are critical to the delivery of results and/or to superior performance in this role)
- Problem Solving & Analysis
- Attention to Detail
- Technical & Professional Knowledge
About the Benefits
In addition to a highly competitive remuneration package we offer access to the following:
- An Post Company Medical Scheme
- An Post Pension Scheme
- PRIP Bonus Scheme
- Paid Maternity Leave
- Paid Paternity Leave
- An Post Employee Assistance Programme
- Digital gym with daily scheduled workouts
- Secure on-site bicycle parking & Cycle to Work Scheme
- Tax Saver Travel Pass
- Opportunity for potential hybrid working
- City centre location
How to Apply?
All interested candidates are invited to submit a detailed CV to email@example.com
by 5.00pm on 19th January 2023
. Applications from candidates seeking full-time or part-time working arrangements are welcome.
At An Post we appreciate the value that diversity brings and believe our workforce should be reflective of the customers and communities we serve. That is why we actively welcome applications from people from all backgrounds, and do not discriminate based on gender, age, race, religion, marital status, sexual orientation, disability, membership of the Travelling community, or family status. An Post is committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process, or have questions relating to accessibility, please contact us at firstname.lastname@example.org
About An Post
An Post is one of Ireland’s leading organisations, offering financial and postal services as well as being a trusted gateway to government services. We are transforming from the old world of traditional letters and cash to the new digital world of e-commerce parcels and financial services.
An Post’s core purpose — to act for the common good, improving the lives of people in Ireland, now and for generations to come — is aligned with the United Nations Sustainable Development Goals, putting sustainability at the centre of everything we do. Corporate Social Responsibility plays a pivotal role at An Post as we focus on developing long-term sustainability. Diversity and Inclusion are also embedded in our strategy, as we continuously evolve to be representative of our employees and the communities we serve. Visit our website to read more about our strategy and our progress today!