Skip to main content

Planning & Operational Solutions Manager, An Post Commerce

Role Purpose 

An Post Commerce is undertaking a transformation programme aimed at improving, sustaining and growing our operational platform. As Planning & Operational Solutions Manager you will play a key role in this transformation, being instrumental in the enhanced route redesign process. Reporting to the Head of Planning, and working as part of a multidisciplinary team, you will focus on simple and scalable solutions to drive improvements and efficiencies. Leading two sizeable teams, you will ensure that the resulting processes, procedures, systems and structures enable An Post to achieve its stated business outcomes.


The principal responsibilities associated with this role include, but are not limited to:

  • Building a strong team to leverage data and design analytics to support the drive for operational efficiency.

  • Mentoring and developing a large team of people in the culture of ongoing continual improvement.

  • Becoming a knowledge expert in mapping, street networks and developing the team in Geographic Information System (GIS) tools.

  • Creating the best approach to evaluating relevant data, forensically analysing and identifying changing trends that can impact the design operation process.

  • Successfully partnering with internal customers and leading planning activities to support verticals in meeting customer and commercial goals.

  • Being responsible for the management of master schedules and coordination of works with the Planning Team and various key teams in An Post Commerce.

  • Proactively managing to ensure all internal and any external SLAs are met on a continual basis.

  • Working closely with the Performance Manager to identify and provide analysis of key drivers of performance, and translating data into recommendations to improve efficiency and effectiveness of activities.

  • Leading and working with key partners on business readiness.

  • Continuous improvement focus through the analysis and use of data to make recommendations that support business strategy and the improvement of performance and customer experience.

  • Demonstrating An Post Shaping Our World actions and behaviours in your day to day work and addressing behaviour that supports/conflicts with them. 

Knowledge & Experience 

The ideal candidate will possess a bachelors or graduate degree in business, finance, engineering or information technology, or demonstrate strong validated equivalent experience. You will have at least 8 years’ proven experience in a high volume operational environment, leading high performing teams. You will demonstrate experience with planning and modelling systems and tools, and be competent managing budgets, business case development, and supply chain leadership exercises. Experience of managing sizeable projects is required.
You will possess analytical rigour, strong business judgement and decision-making skills and will be able to demonstrate a strong background of achievement with evidently increasing levels of responsibility. Prior consulting experience and Six Sigma training are highly desirable.
You will be a results-focused, highly motivated self-starter with a strong strategic outlook who can develop productive working relationships with relevant partners and influence effectively across all levels in the organisation. Your organisational abilities will enable you to consistently deliver quality outputs to tight deadlines while handling multiple assignments simultaneously. Experience in successfully motivating change in a large business environment is desirable.
This is a multi-faceted role and in order to achieve project implementation timelines, flexibility in days and hours of attendance and with assigned tasks will be required. This position will require travel on a periodic basis.
A driving licence is essential for this role.

Critical Competencies

  • Decision Making & Judgement
  • Change Management
  • Leadership
  • Results Orientation
  • Effective Communications

About the Benefits 

In addition to a highly competitive remuneration package we offer access to the following: 

  • An Post Company Medical Scheme 

  • An Post Pension Scheme 

  • PRIP Bonus Scheme 

  • Paid Maternity Leave 

  • Paid Paternity Leave 

  • An Post Employee Assistance Programme  

  • Digital gym with daily scheduled workouts 

  • Secure on-site bicycle parking & Cycle to Work Scheme 

  • Tax Saver Travel Pass  

  • City centre location & hybrid working 

How to Apply?  

We welcome all interested candidates to submit a detailed CV to by 5.00pm on Monday, 13 March 2023.
At An Post we appreciate the value that diversity brings and believe our workforce should be reflective of the customers and communities we serve. That is why we actively welcome applications from people from all backgrounds, and do not discriminate based on gender, age, race, religion, marital status, sexual orientation, disability, membership of the Travelling community, or family status. An Post is committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process, or have questions relating to accessibility, please contact us at (01) 705 8329 or email

About An Post 

An Post is one of Ireland’s leading organisations, offering financial and postal services as well as being a trusted gateway to government services. We are transforming from the old world of traditional letters and cash to the new digital world of e-commerce parcels and financial services.
An Post’s core purpose — to act for the common good, improving the lives of people in Ireland, now and for generations to come — is aligned with the United Nations Sustainable Development Goals, putting sustainability at the centre of everything we do. Corporate Social Responsibility plays a pivotal role at An Post as we focus on developing long-term sustainability. Diversity and Inclusion are also embedded in our strategy, as we continuously evolve to be representative of our employees and the communities we serve. Read more about our strategy and our progress here today!

You've exceeded the maximum login attempts
Your account has been locked for 30 minutes to prevent fraudulent activity
Your session has timed out
Would you like to log in again to continue?
Marketing Preferences

We have updated our Marketing preferences to give a customised experience of when and how we can contact you.

Let's stay in touch

Get the latest offers and news from the An Post group of companies by:

We have updated our terms of service