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Compliance Monitoring and Assurance Manager

Job Purpose

The Compliance Monitoring and Assurance Manager is responsible for performing all Compliance monitoring, assurance and reporting requirements in relation to Retail Financial Services. This position offers the successful candidate an exciting opportunity to contribute to a challenging role as An Post grows its presence in Retail Financial Services. This position has a direct reporting line to the Head of the Compliance Monitoring & Assurance team within the FS Compliance Function.


The principal responsibilities associated with the role include, but are not limited to:

  • Supporting the development and implementation of an annual risk-based Compliance Monitoring and Assurance Plan to manage Compliance Risks. 

  • Leading, coaching and developing the Compliance Monitoring and Assurance Team and manage performance, activity and attendances to successfully support FS Compliance.

  • Overseeing and managing all required Team documentation and records including the archiving of completed reviews.

  • Managing and performing the Compliance Monitoring and Assurance reviews in line with the Compliance Monitoring and Assurance Plan.

  • Managing the activity and responsibilities of the Monitoring & Reporting Team to ensure successful completion of activities within agreed timelines.

  • Providing independent oversight and challenge of the identification, assessment and management of Compliance Risks and Associated Controls.

  • Monitoring, tracking and validating the progress on rectification of regulatory breaches and other Compliance weaknesses identified.

  • Advise and provide guidance on compliance risk identification, recording, assessment, reporting and the identification and implementation of enhancements to processes and controls.

  • Compilation of compliance reports including relevant Management Information and Key Risk Indicators to Senior Management, Compliance governance fora, the Audit and Risk Committee and the Board.

  • Raise and report regulatory breaches to the Head of the Compliance Monitoring & Reporting team as required.

  • Supporting the completion of Fitness & Probity Processes.

  • Demonstrating An Post Values and behaviours in your day to day work and addressing behaviour that supports/ conflicts with them.

Knowledge, Experience and Skills 

You will have experience working in a similar role for a minimum of 4 years with a comprehensive understanding of Compliance requirements including; Anti Money Laundering (AML) and Countering the Financing of Terrorism (CFT); Consumer Protection Code and Fitness & Probity legislation and requirements. You should have relevant experience in a similar role within a Compliance Function, Risk Function or other Internal Audit Function, preferably in the financial services or insurance industries. Experience working in a Three Lines of Defence (3LOD) Risk Management model with a track record of delivering high quality compliance oversight across multiple products and entities is key. A strong understanding of current and emerging compliance risks and practical experience of managing an effective control environment and the ability to benchmark and analyse various compliance risks is required.
Preferably, you will have a relevant qualification in business, accounting, finance or risk management, in addition, the ideal candidate will have the following skills and experience:

  • A proven ability to work to challenging timelines;

  • The ability to understand and explain process requirements and communicate this information clearly and concisely;

  • Experience of enforcing compliance with strict guidelines;

  • Excellent analytical skills and the ability to communicate effectively.

Critical Competencies:

(The following competencies are essential to the delivery of results and/or to superior performance in this role)

  • Technical and Professional Knowledge

  • Results orientation

  • Communication skills

  • Problem Solving and Analysis

  • Attention to Detail

  • Planning and Organising

About the Benefits

In addition to a highly competitive remuneration package we offer access to the following:

  • An Post Company Medical Scheme

  • An Post Pension Scheme

  • PRIP Bonus Scheme

  • Paid Maternity Leave

  • Paid Paternity Leave

  • An Post Employee Assistance Programme 

  • Digital gym with daily scheduled workouts

  • Secure on-site bicycle parking & Cycle to Work Scheme

  • Tax Saver Travel Pass 

  • City centre location 

How to Apply?

We welcome all interested candidates to submit a detailed CV to by 5.00pm on 15th November 2023.
At An Post we appreciate the value that diversity brings and believe our workforce should be reflective of the customers and communities we serve. That is why we actively welcome applications from people from all backgrounds, and do not discriminate based on gender, age, race, religion, marital status, sexual orientation, disability, membership of the Travelling community, or family status. An Post is committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process, or have questions relating to accessibility, please contact us via the details at the top of this page.

About An Post

An Post is one of Ireland’s leading organisations, offering financial and postal services as well as being a trusted gateway to government services. We are transforming from the old world of traditional letters and cash to the new digital world of e-commerce parcels and financial services. 
An Post’s core purpose — to act for the common good, improving the lives of people in Ireland, now and for generations to come — is aligned with the United Nations Sustainable Development Goals, putting sustainability at the centre of everything we do. Corporate Social Responsibility plays a pivotal role at An Post as we focus on developing long-term sustainability. Diversity and Inclusion are also embedded in our strategy, as we continuously evolve to be representative of our employees and the communities we serve. Read more about our strategy and our progress today!

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