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Cloud Operations Engineer -  IT2 Level, An Post GTS -2 Positions

Job Purpose

As Cloud Operations Engineer, you will be responsible for creating and maintaining cloud based solutions for IaaS, SaaS and PaaS in accordance with An Post’s Cloud Adoption Framework and security best practices.
The Cloud Operations Engineer will work collaboratively with DevOps, Solution architects and Project Management to deliver the requirements of our Digital Transformation program and Cloud strategy.


  • Optimising existing systems, building infrastructure and eliminating work through automation.

  • Assist with the design, planning and delivery of native and hybrid cloud systems.

  • Deployment and troubleshooting of infrastructure-as-code (Azure ARM, Terraform or similar).

  • Identify opportunities to build self-service capabilities and automate infrastructure deployments.

  • Responsible for Services: Office 365 Microsoft Online Services (Exchange Online, IAM), Directory Services (AD, ADFS), PaaS and SaaS Products and other Infrastructure supporting applications.

  • Provide hands-on technical expertise in technologies and services supported by the team.

  • Ensure that technology salutation is fit-for purpose and aligned with architectural principles, standards and roadmaps through working with the Enterprise Architecture team.

  • Conduct post-incident reviews and root cause analysis to help build monitoring and automation to prevent future incidents.

  • Stay abreast of new cloud technologies and provide recommendations on new solutions.

 Knowledge, Experience and Skills

You must have a degree in business, computer science or information systems and 5 years’ relevant experience.  A systematic problem-solving approach with a strong sense of ownership and drive, strong communication skills, and ability to talk to both internal and external parties at all levels is key. Excellent technical documentation skills and a sound knowledge of market standard processes and tools to support Disaster Recovery is required. You will be flexible and open to changing priorities and managing multiple tasks simultaneously within compressed time frames.
The ideal candidate will have an understanding of foundational Azure services such as Azure Virtual Network, Azure ExpressRoute, Azure Virtual Machines, Azure Blob Storage, Azure SQL, Azure Virtual Machine Scale Sets, Azure Backup, Azure O365, Azure Monitor, Azure Site Recovery, Bastion, Private Endpoints, Application Gateway, Front Door etc.
In-depth knowledge of security and IAM/RBAC within Azure, including the management and operation of Azure NSG, Azure Key Vault, Azure AD, Azure Security Centre, Azure Policy, and Azure Management Group/Subscriptions is required.

 Critical Competencies
  • Technical / Professional Knowledge

  • Problem Solving and Analysis

  • Communications Skills

  • Teamwork

  • Flexibility 

About the Benefits

In addition to a highly competitive remuneration package we offer access to the following:

  • An Post Company Medical Scheme

  • Paid Maternity Leave

  • Paid Paternity Leave

  • An Post Pension Scheme

  • Secure on-site bicycle parking & Cycle to Work Scheme

  • Tax Saver Travel Pass

  • City centre location

How to Apply?

We welcome all interested candidates to submit a detailed CV to  by 10th October 2021.
An Post is an equal opportunity employer, celebrating diversity and championing inclusivity. If you require any reasonable accommodations to assist you in participating in the employee selection process, please simply let us know. We heartily encourage all interested parties to apply!

About An Post

An Post is one of Ireland’s leading organisations, offering financial and postal services as well being a trusted gateway to government services. We are transforming from the old world of traditional letters and cash to the new digital world of e-commerce parcels and financial services. The An Post Corporate Centre supports and drives the bold strategic moves we’re taking as an enduring, profitable business in the digital world.

An Post’s core purpose — to act for the common good, improving the lives of people in Ireland, now and for generations to come — is aligned with the United Nations Sustainable Development Goals, putting sustainability at the centre of everything we do.

We are committed to digital transformation enabling us to build customer-centred competitive services. Read more about our strategy as well as our CSR, sustainability and equality initiatives.

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