National Postal Hub
Step 1:
Make your order on the retailer’s website
- Your order will then be sent to An Post’s processing facility
Step 2:
Receive text/email from An Post when your item arrives at our National Hub.
- At this stage your item is in our processing facility (National Hub) and is being prepared to be delivered to you (cannot be collected from here)
- You can track your item through the link provided in the text/email
- You may now have the option to make alternative delivery arrangements through our parcel management website – if the link is in the email/text
- You can choose to have your item delivered to a Safe Place, Collection Point, Neighbour, or Alternative Address, or for an Alternative Day
- If you would not like to make any changes to your delivery, do not select an option and it will be delivered as requested when you made your purchase
Step 3:
You will get an email when your item is out for delivery – coming from your local DSU
- This may have an ETA and tracking option
Step 4:
- If you miss your delivery, it will be available for collection at your local sorting office and a Missed Delivery slip will be left at your address to advise you where to collect your item
- You can collect your item at your local sorting office
Step 5:
Your item will be delivered to you
- You may receive a confirmation email to confirm that your item has been delivered to your chosen delivery point