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An Post Statement

13 March 2020

Post Offices will remain open and Postal Service to operate as normal
An Post is carefully monitoring the situation regarding COVID-19 (Coronavirus). Detailed Business Continuity Plans are in place and we are working closely with the HSE Expert team, the Health Threats Coordination Group and international postal organisations.  

  • In order to help keep Ireland’s supply-chains running, An Post is working to ensure the continuity of mails, parcels and post office services over the coming weeks.
  • Mails & Parcel collection and delivery services will operate as normal (except to countries to which services are suspended - currently China and Mongolia, the Russian Federation, South Korea, Israel and Saudi Arabia).
  • Delivery times may vary as we strive to facilitate flexible working times for staff.
  • The HSE advises that there is no evidence of a risk of contracting the virus that causes Covid-19 by handling money, mails or parcels.   
  • All Post Offices will remain open for business as usual.
  • Special arrangements for post office customers unable to collect their regular DEASP payments (e.g. Pensions) are now in place.  A nominated Temporary Agent may collect the payment on their behalf, on production of necessary ID and documentation – Details at the Post Office or anpost.com.
  • State Savings and An Post Money Current Account services are working normally
  • Please see anpost.com for updates
 
“At this difficult time for everyone, our objective is to ensure the health & safety of staff, the continuity of business for An Post’s customers and to assist the national effort wherever possible” said An Post CEO, David McRedmond.  

 
 
 
 

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