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New initiatives to support the vulnerable across Irish communities

Launching March 30

Postal Delivery staff will check-in on or older/vulnerable customers along their postal routes across the country.

Postmen and postwomen across the country will call into the front doors of older and vulnerable customers along their delivery route, particularly those who are living alone in isolated areas. They will check on their well-being by way of a set of standard questions and any requests for provisions or medicines will be relayed directly back to the local HSE team.
 
 
A free mails and parcels pick up service for these same housebound customers
 
The postwoman/ man can also take any post this community might have for free and put it into circulation for them. The postal delivery staff will apply a postage mark in the local mail centre before onward circulation
 
If an elderly person has a mail item they need collecting, they can put a sign in their window that says I HAVE MAIL and the postal delivery staff will collect it on their route.
 
Newspaper delivery service
An Post is working with newspapers to develop a delivery service for customers who cannot get to shops to get their daily newspaper. This initative will be launched in the coming week and more details will be shared once available.
 
The health and safety of our staff is paramount and An Post delivery staff will be adhering to HSE protocols at all times.